Need a hand?

The team behind Pop Quest

Pop Quest is operated by Incentively Limited, registered in England and Wales, company number 17121895. Registered office: 3rd Floor, 86–90 Paul Street, London, England, United Kingdom, EC2A 4NE.

Email hello@incentively.co.uk for player support, quiz corrections, Red Carpet Rush issues, accessibility help or privacy requests. You can also write to the registered office above for formal correspondence.

Report a quiz question

Include the game name, edition date, question and why you think the answer needs reviewing. A reliable source is helpful. Please do not send passwords or sign-in codes.

Get help with the Rush games

For a gameplay, saving or sharing issue, tell us which Rush game and the venue or level, what you expected to happen, what happened instead, and your browser and device. Include the saving message if relevant. A screenshot can help, but remove private details first. Only include a challenge link if you are comfortable sharing the stage name and result it contains. Never send passwords or sign-in codes.

You can find controls, obstacles, saving and friend challenges in the Red Carpet Rush guide or Arrivals Rush guide. For a card or link containing personal information you did not intend to share, email hello@incentively.co.uk.

Quick things you can do yourself

My profile lets you change your quiz name, interests and optional choices. Privacy & data contains your export and deletion tools. Your account details are managed through Place Keys. See How to play for scoring and Privacy for your data rights.